1. Information We Collect
We collect information you provide directly to us when registering an account, purchasing minutes, updating your profile, or contacting support. This includes your name, email, phone number, location, and billing address.
2. Security of Video & Chats
Live video and screen sharing sessions are hosted over secure, encrypted channels. We do not store recordings of your video consultations unless explicitly consented to for diagnostic purposes. Chat messages and files exchanged remain private between the client and the expert.
3. How We Use Information
We use collected information to facilitate video connections, track wallet minutes usage, process invoices, prevent fraudulent activity, and comply with state and federal financial regulations.
4. Sharing of Data
We share relevant profile data (like initials and query topic) with independent Experts to coordinate your video calls. We never sell, trade, or share your financial data or business details with third-party advertising companies.